FAQs
Frequently Asked Questions (FAQs) 🤔
We’re here to help! Below are some of the most common questions our customers ask.
1. Ordering & Payments 💳
Q: How can I place an order?
A: Simply browse our website, add your favorite products to the cart, and proceed to checkout!
Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), UPI, Debit/Credit Cards, and Net Banking.
Q: Can I cancel my order after placing it?
A: Yes! You can cancel your order before it is shipped. Once shipped, cancellations are not possible.
2. Shipping & Delivery 🚚
Q: Do you offer free shipping?
A: Yes! We provide FREE shipping across India on all orders.
Q: How long will my order take to arrive?
A: Orders are usually delivered within 4-7 business days, depending on your location.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email/SMS to track your delivery.
3. Returns & Refunds 🔄
Q: Can I return a product if I’m not satisfied?
A: Yes! We have a hassle-free 7-day return policy. Just make sure the product is unused and in its original packaging.
Q: How do I request a return or replacement?
A: Contact our support team at support@trrendoindia.com or call us with your order details, and we’ll guide you through the process.
Q: When will I get my refund?
A: Refunds are processed within 7-10 business days after we receive the returned product.
4. Customer Support 🤝
Q: How can I contact customer service?
A: You can reach us via:
📩 Email: support@trrendoindia.com
📞 Call/WhatsApp: +91 9371535962
Q: What are your support hours?
A: Our support team is available Monday-Saturday, 10 AM - 7 PM.
Still have questions? 💬
We're happy to help! Reach out to us anytime, and we’ll assist you ASAP.
🌐 Shop Now: www.trrendoindia.com